Qualifying rooftop solar enquiries before they cool
A rooftop solar installer gets forty enquiries a day from marketplaces and its own site. A serious buyer wants a site survey this week; a browser wants a subsidy explainer. By the time a human engineer calls back on day three, both have talked to a competitor.
- The desk
- Inbound enquiry qualification
- The volume
- ~40 enquiries a day, mixed intent
- The stake
- A survey slot, or a lost roof
- Mon
The cohort lands
The night's enquiries import from the marketplace feed and the website form — roof size, city, and whether they asked about subsidy or price.
- Tue
First-hour calls
Every new enquiry is dialed within the hour. The agent asks about roof ownership, monthly bill, and timeline — the three questions that separate a buyer from a browser.
- Wed
Surveys get booked
Owners with a ₹4,000+ monthly bill and a timeline get a survey slot matched to the field engineer's route. Everyone else gets a disposition, not a dead end.
- Thu
The subsidy callers
Callers who only wanted the subsidy story get the current scheme explained from the installer's own document — and a follow-up task if the answer changed their mind.
- Fri
The week reconciles
Surveys booked, warm follow-ups, and closed-out browsers — every enquiry accounted for in the CRM with the evidence of why.
Tuesday, 11:40 — an enquiry from the marketplace, filed at 9 a.m. that morning.
Talenoa
Aapne rooftop solar ke liye enquiry ki thi — ghar aapka own hai, ya rented?
Caller
Own hai. Bill kaafi zyada aa raha hai, monthly around five thousand.
Talenoa
Toh 3-kilowatt system se kaafi farak padega. Is hafte site survey karwa lein? Thursday morning slot available hai.
What landed in the system.
Not a call note. A disposition, its evidence, the work it created, and the receipt of the sync — written back where your team already looks.
- Disposition
- survey_booked
- Evidence
- own roof · ₹5k bill · this month
- Task
- Thu 10:00 survey · route 2
- Writeback
- marketplace lead status synced
< 1hour
from enquiry to first call
3questions
separate buyers from browsers
0enquiries
left without a disposition
- C-02RenewalsBroadband ISP
- C-03SupportHome appliances
- C-04AppointmentsDiagnostics lab
- C-05CollectionsNBFC lending
The sixth case file starts with your phone number.
Every case here began the same way — a team told us what their calls were supposed to achieve, and we built the run. Tell us yours. A live agent is on your leads inside 48 hours.